At Trimora Apex, accessible from https://trimoraapex.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you when you visit our website or purchase our hair colour, hair care, skincare and beauty products.
By using our website, placing an order, creating an account, contacting us, or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Trimora Apex is a beauty and personal care brand offering products such as Apple Gel Hair Colour, Instant Glow De-Tan Scrub Soap, Dead Skin Remover Scrub, Pigmentation Face Cream and other hair and skincare products.
Our website address is:
For privacy-related questions, you can contact us at:
Email: trimoraapex777@gmail.com
Phone: +91 8750627096
Business Address: 5E-12 BP Ground floor Nit-5 Faridabad 121001
2. Information We Collect
When you use our website, place an order, contact us, or subscribe to our communications, we may collect information such as:
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Full name
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Mobile number
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Email address
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Billing and shipping address
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Order and purchase information
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Product preferences
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Payment and transaction information
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Information submitted through contact or enquiry forms
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Account information, where applicable
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Website usage and browsing information
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IP address
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Browser and device information
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Cookies and similar technologies
We collect only the information reasonably required to provide our products, services, customer support and website functionality.
3. How We Use Your Information
Trimora Apex may use your personal information to:
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Process and deliver your orders
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Confirm purchases and payments
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Provide order and shipping updates
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Respond to customer enquiries
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Provide customer support
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Process returns, refunds and exchanges
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Improve our website and products
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Understand customer preferences and website usage
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Prevent fraud, misuse and unauthorized activity
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Send promotional communications where permitted
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Provide relevant product information and offers
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Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.
4. Online Orders and Payments
When you purchase products from Trimora Apex, we need certain information to process and fulfil your order, including your name, contact details, shipping address and order information.
Payments may be processed through third-party payment providers. Trimora Apex does not necessarily store your complete card, banking or other sensitive payment credentials on its own servers.
Payment providers may process information according to their own privacy policies and security practices.
5. Shipping and Delivery Information
To deliver your Trimora Apex products, we may share necessary information such as your name, phone number, shipping address and order details with delivery and logistics partners.
This information is shared only to the extent reasonably necessary to fulfil and deliver your order.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic and provide a better shopping experience.
Cookies may help us:
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Keep products in your shopping cart
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Remember website preferences
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Understand how visitors use our website
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Improve website performance
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Measure advertising and marketing performance
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Provide relevant content and offers
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Analytics and Website Performance
We may use analytics and website-performance tools to understand how visitors interact with our website.
These tools may collect information such as:
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Pages visited
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Time spent on pages
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Device type
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Browser information
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Approximate location information
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Traffic sources
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Website interactions
This information helps us improve the Trimora Apex website, product experience and online shopping journey.
8. Marketing Communications
If you choose to receive promotional communications from us, Trimora Apex may send information about:
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New product launches
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Special offers
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Discounts
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Beauty products
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Hair care products
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Skincare products
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Order-related updates
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Brand announcements
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Opting out of marketing communications does not prevent us from sending essential communications related to your orders, transactions or account.
9. How We Share Your Information
We may share necessary personal information with trusted service providers when required to operate our website and fulfil your orders.
These may include:
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Payment service providers
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Shipping and logistics companies
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Website hosting providers
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Technology and website service providers
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Analytics providers
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Customer support providers
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Marketing service providers
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Professional advisers
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Government authorities or law-enforcement agencies where legally required
We do not sell your personal information as a product to third parties.
We aim to share only the information reasonably necessary for the relevant purpose.
10. Third-Party Websites and Embedded Content
Our website may contain links, integrations or embedded content from third-party services, such as payment providers, social media platforms, videos, analytics tools or other external services.
When you interact with third-party services, those services may collect information according to their own privacy policies.
Trimora Apex is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a personal-data security incident requiring action under applicable law, we will take appropriate steps in accordance with applicable legal requirements.
12. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
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Processing and fulfilling orders
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Providing customer support
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Managing returns and refunds
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Maintaining business and transaction records
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Meeting legal, tax, accounting or regulatory obligations
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Resolving disputes
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Preventing fraud and unauthorized activity
When personal information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
13. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
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Request information about personal data we process about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where applicable
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Withdraw consent where consent is the basis for processing
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Opt out of promotional communications
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Raise a privacy-related complaint or grievance
Where applicable, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
To exercise a privacy-related right, contact us using the details provided below.
14. Children’s Privacy
Our website and products are intended for general consumers and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
15. Data Transfers
Depending on the service providers and technologies used by our website, personal information may be processed or stored through service providers operating in different locations.
Where applicable, Trimora Apex will take reasonable steps to ensure that personal information is handled in accordance with applicable data-protection requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, products, services, technologies or applicable laws.
When we make changes, we will update the Last Updated date at the beginning of this page.
We encourage visitors to review this page periodically to stay informed about how Trimora Apex handles personal information.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Trimora Apex
Website: https://trimoraapex.com
Email: trimoraapex777@gmail.com
Phone: +91 8750627096
Address: 5E-12 BP Ground floor Nit-5 Faridabad 121001
Privacy & Customer Support
For questions regarding orders, payments, shipping, returns, products or personal-data requests, please contact our customer support team using the official contact details above.